The Signs Are All Around Us: Trust Matters in Debt Recovery

May 2025

While walking recently, I came across our initials, “LH”, carved into the bark of an old tree.

It was a small, simple mark… and I’m very aware this is a bit of a reach, but it reminded me of the importance of trust and long-standing presence.

We live in such a fast-paced world, often to our own detriment.

At Lawton Hathaway, we’ve been in the game long enough, and know that trust isn’t something that can be rushed or manufactured. 

It’s something you grow, through consistent results, honest engagement, and always doing the right thing, even when no one’s looking.

The Value Of Experience

We’ve been helping businesses recover debts for over 16 years, and there’s one lesson we keep coming back to: people work with people they trust.

In debt recovery, that trust has to extend in both directions:

• Our clients trust us to protect their brand, reputation, and customers.

• Their customers trust us to treat them fairly and listen to their situation.

And if either side feels unheard, pressured, or disrespected? The process breaks down.

‘Collecting debt’ is such a simplification of what we do. 

We build structured recovery journeys, underpinned by ethical practices, modern technology, and consistent communication.

In essence, we operate with the mindset that every interaction reflects on your business – and so we act like an extension of your team.

Let’s Build Something That Lasts

If you’re looking for a debt recovery partner who combines results with empathy, compliance with compassion, and technology with a human touch, we’re ready to help.

👉 Send us an email at info@lawtonhathaway.com, or click here, to get started!