Lawton Hathaway’s shared service centres specialise in credit management outsourcing, debt collection, call centre query management and business process outsourcing.
We have seen services expand ten-fold since 2009 as outsourcing has become an essential part of cost cutting in the UK and overseas. Here at Lawton Hathaway we have positioned ourselves as an innovative and indispensable partner for our customers, who range from SME’s through to blue chips and corporates.
Our services can easily be branded with your company’s name and logo in order to prevent brand loss & awareness. This will help reassure your customers that they are still interacting with the same company who they started dealing with at the beginning of their service.
Respective clients include businesses and organisations looking to cut costs and arbitrage whilst maintaining a steady growth with a partner they can trust.
Our own growth saw a recovery turnover of £72 million in 2012 and is set to increase as our client base continues to expand.
Lawton Hathaway’s dedication to making sure our staff understand the intricacies within the industries our clients work in, compliments the IT infrastructure. This has lead to exceptional service from our workers as well as a firm but fair attitude towards collections. Similarly this ethos has seen Lawton Hathaway become the preferred choice in partner for outsourcing with other clients.